​We went over two years without a fee. However, as our schedule and staff grows, reschedule/cancel requests create instability and lost time on our side. Additionally, our recurring rates are priced in accordance with the client’s specific recurring schedule. Weekly cleans are cheaper than bi-weekly cleans, which are cheaper than monthly cleans. Because it’s theoretically less work for us per service, the more frequent the services. So rescheduling increases the delay time between services, thereby increasing the level of effort for our cleaners.

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Bi-Weekly Cancel/Reschedule Fee:

• $25 within 48 hours

• $40 within 24 hours

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Monthly Cancel/Reschedule Fee:

• $35 within 48 hours

• $50 within 24 hours​ 

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No-Show Fee (or Reschedule upon arrival):

• 50% of service/job price